Organization Terms of Service
Last updated: September 3, 2026
These Organization Terms of Service (“Organization Terms”) are a binding agreement between you (“Organization,” “you” — including brands, and any agency acting for a brand) and Content Rewards Inc, a Delaware corporation with its principal place of business in Beverly Hills, California (“Content Rewards,” “CR,” “we,” “us”). They govern your use of the Content Rewards short-video clipping and UGC marketplace operated through the Content Rewards web application (the “Platform”).
Scope; legacy experience. These Organization Terms are the current Terms of Service for Organizations (brands and agencies) on Content Rewards. Content Rewards also operates an earlier experience hosted inside the Whop platform operated by Whop Inc (“Whop”). Campaigns funded and run on that Whop-hosted experience remain governed by the prior Brands Terms of Service as you accepted them. For a copy of those prior terms, email legal@contentrewards.com. Everything else — including your account, workspaces, new Campaigns, and any matter the prior terms do not address — is governed by these Organization Terms.
By creating or using an Organization workspace, creating, funding, or running a Campaign, or otherwise using the Platform, you agree to these Organization Terms. If you do not agree, do not use the Platform.
1. Definitions
- Available Balance / payout — see the Creator Terms; CR credits validated payouts to Creators’ Platform balances, withdrawable through Whop.
- Bot Score — the 0–100 fraud-risk score described in Section 8.
- Campaign — an Organization-funded program (CPM, Per-post, or Retainer).
- Clip — a Creator’s publicly posted short-form video for your Campaign.
- Cycle — a recurring period in a Retainer Campaign.
- Deliverable — a Clip or Draft a Campaign requires.
- Discover — the in-Platform page listing Public Campaigns.
- Draft — a raw, unposted video uploaded for Pre-post Review (Section 7).
- Premium — a Per-post or Retainer Campaign with a budget of $5,000 or more.
- Validation Window — the holding period during which CR verifies views and runs fraud checks before a payout settles.
- Verified — an Organization that has been verified by CR (qualifies for the 8% fee tier).
2. Eligibility; Strict 18+
The Platform is for businesses and individuals 18 or older. It is never open to minors, including with parental consent. You represent you have authority to bind the Organization you act for.
3. Relationship to Whop; Roles of Each Company
3.1 Whop is a separate company whose platform CR uses for payment processing and money movement.
- Whop handles: Campaign funding, Creator balances, withdrawals, and any related KYC, each under Whop’s own terms.
- CR handles: Campaigns, Submissions, view verification, fraud detection and flagging, and earning logic.
3.2 You also agree to Whop’s terms, which govern Whop’s processing and account access.
4. Fees and Funding
4.1 Platform fee
- 10% standard.
- 8% if you are Verified by CR.
There is one fee per tier.
4.2 Whop processing fee (third-party, passed through)
A Whop payment-processing fee — currently approximately 2.7% of the funded amount, plus a small fixed per-transaction amount — applies to funding and is passed through to you, itemized at funding. This is a third-party payment-processor fee charged by Whop — it is not CR revenue.
4.3 Funding
You fund a Campaign budget through Whop before it goes live. Funds are applied to Creator payouts and CR’s platform fee as Submissions are approved and validated.
5. Campaign Types, Minimums, and Mechanics
5.1 CPM — pays per 1,000 verified views. Minimum budget $1,000. You may set a minimum a Clip must earn before it is paid, and a maximum it can earn, in the Campaign.
5.2 Per-post — flat amount per approved Clip, credited at approval; no continued post-approval view payouts. If you set a minimum view requirement and a Clip does not reach it within the monitoring period you set for that Campaign, the reserved payout returns to your budget. Minimum budget $1,000.
5.3 Retainer — Cycle-based subscription. The per-Cycle retainer amount must be less than the total budget. Minimum budget $1,000.
5.4 Budget utilization. A Campaign draws down its funded budget as Submissions are approved and validated; remaining budget stays available for new Submissions until it is exhausted.
5.5 Reservation. Per-post and Retainer payouts reserve budget when you approve a Submission; CPM draws down incrementally as verified views accrue. Reversed payouts return their unsettled amounts to the budget (Section 9).
5.6 Where requirements must live. All Campaign requirements, deliverables, content guidelines and approval criteria must be set out in the Campaign Requirements or Campaign Description fields on the Platform. Requirements communicated only through other channels, for example Discord, community chats, shared documents, courses or email, are not enforceable against Creators.
6. Moderation, Validation, and Payout Timing
6.1 Your moderators approve or reject Submissions manually. There is no automatic approval; a Submission stays Pending until you act on it.
6.2 After approval, payouts are held for a Validation Window (view verification and fraud checks) before settling to the Creator. Its length depends on the Campaign type. For CPM, your approval starts a 7-day period during which views continue to earn, followed by a 3-day hold, so the payout settles about 10 days after approval. Per-post payouts settle shortly after approval. Retainer payouts settle after the end of each Cycle. CR may adjust these periods; an open fraud flag pauses settlement until resolved.
6.3 CR Support cannot approve or reject on your behalf. CR’s role in moderation is limited to resolving flags (Section 8).
6.4 Withdrawal settlement timing is controlled by Whop, not CR.
6.5 Grounds for rejection. You may only reject a Submission for failing a requirement stated in the Campaign Requirements or Campaign Description on the Platform. Rejecting on criteria not published there is a breach of these Terms and may result in Campaign removal or account action.
6.6 Pausing does not delay payouts. Pausing or archiving a Campaign stops new Submissions. It does not delay or cancel payouts on Submissions you have already approved, which continue to settle normally.
7. Pre-post Review (Drafts)
7.1 You may turn on optional Pre-post Review for any Campaign type. Creators upload a raw Draft before posting; you approve, reject, or request changes with multi-round inline chat.
7.2 Drafts and chat are retained as evidence even if you delete the Campaign.
7.3 Approving a Draft does not waive your right to reject the posted Clip for brief non-compliance.
8. Bot Score and Fraud Detection
8.1 The Bot Score is a 0–100 fraud-risk score produced with the help of a third-party fraud-detection provider. The specific signals, weights and detection methods are proprietary and may change at any time without notice.
8.2 The Bot Score is shown to your moderators as an input to manual review. A Submission whose score meets or exceeds the fraud threshold (a platform default, which you may adjust per Campaign) may be automatically flagged for human review, and its payout is paused while the flag is open. The Platform does not automatically reject a Submission based on the Bot Score; approval, rejection, and flag resolution are human decisions. You may dispute a Bot Score outcome through CR Support; the Creator may appeal under the Creator Terms.
8.3 Fraud by you. If you manipulate payouts, submit fraudulent payment details, upload assets you have no rights to, or otherwise attempt to defraud CR or Creators, CR may terminate your account and apply your remaining Campaign budget against losses CR incurs as a result. This is separate from, and not limited by, the Administrative Hold in Section 10.4.
9. Payout Reversals (Clawbacks)
If a Submission is rejected after approval, or a flag on it is upheld, the unsettled portion of its payout is reversed and returned to your Campaign budget. Settled payouts are not reversed through this process.
10. Refunds
10.1 Before you request. You can only request a refund once every Submission in review has been approved or rejected. While Submissions are still pending, the refund request is blocked.
10.2 Review. Refund requests are reviewed within 5–7 business days.
10.3 What is refundable. - Approved/paid Submissions are final and not refundable. - Pending Submissions remain pending until your moderators approve or reject them; amounts owed on Submissions you subsequently approve are paid out first. - The budget remaining after approved and validated payouts is refundable.
10.4 Administrative Hold (discretionary). CR reserves the right to apply an administrative hold of up to 20% of the UNSPENT budget, at CR’s discretion — CR may apply less or none. Any Hold is calculated on the unspent budget, not the total budget. The deduction order is: (1) mandatory Creator payouts are settled first, then (2) any Administrative Hold (up to 20%) is applied to what remains. The Hold is capped at the refundable balance and can never exceed it.
10.5 Whop processing fee is non-refundable. The Whop processing fee (Section 4.2) is a third-party processor fee and is not refundable by CR. We will only describe a refund as “full” or “0% fee” when that is actually true after accounting for the non-refundable processor fee.
10.6 Chargebacks (instead of a platform refund). If you dispute a charge with your card issuer instead of using the refund process above, the outcome is governed by the card-network rules. A chargeback does not by itself impose a permanent ban; CR will first attempt resolution and the brand may dispute the underlying charge. CR may suspend affected campaigns and recover disputed amounts in a manner consistent with applicable card-network rules. We will not automatically permanently ban you in a way that conflicts with those rules, and you have an appeal path through CR Support to resolve a chargeback dispute.
11. Workspaces, Roles, and Visibility
11.1 Roles: Owner, Admin, Moderator, and Member. - Owner — full access, including role management and ownership transfer. An org may have more than one Owner; the last Owner cannot be removed or demoted. - Admin — manages the team, campaigns, billing, and reviews. - Moderator — manages campaigns, reviews, and bans, but cannot manage roles or org-level configuration. - Member — view-only access.
Only an Owner or Admin (or, for a brand workspace under an agency, the agency’s Owner or Admin) may grant or change roles.
11.2 Agency workspaces. An agency uses one login with brand workspaces underneath, each with scoped data.
11.3 Visibility. Active Campaigns are listed on Discover unless marked private; private Campaigns are excluded from Discover and from anonymous viewing.
11.4 Confidentiality between Organizations. CR does not share your Campaign data, performance, budgets or Creator relationships with another Organization without your consent. CR may publish aggregated or anonymized statistics that do not identify you, your Campaigns or your Creators.
12. Intellectual Property and Licensing
12.1 Footage you provide. You grant the Creator a limited, revocable, non-exclusive license to use your provided footage solely to create and post the Campaign’s Clip.
12.2 License to the Clip. Once you approve a Clip or Draft, the Creator grants you a perpetual, worldwide, royalty-free, non-exclusive and sublicensable license to host, use, reproduce, edit, adapt, repost, publish, display, distribute and promote it, in whole or in part, on any platform and in any medium, including in paid advertising, for your own products, services and brands. No further payment is owed beyond the Campaign amounts. For Retainer Campaigns, Deliverables are produced on a work-for-hire / assignment basis under the applicable Campaign terms.
12.3 Drafts you do not approve. You obtain no rights to a Draft you do not approve. CR retains it as evidence only, and that evidentiary use is the only use CR makes of it.
12.4 Your warranties. Footage and briefs you provide do not infringe third-party rights and comply with law. You are responsible for ensuring your Campaign and any required claims comply with applicable advertising law (see Section 13).
12.5 Content you provided. Where you provided the underlying content for a Campaign, for example templates, long-form footage, assets or scripts, you own the final edited Clip the Creator creates and posts, effective once the Clip is approved. Where this Section applies it takes the place of the license in 12.2.
12.6 Creator name and likeness. You may use the Creator’s username, handle, voice, image and likeness, and any captions or on-screen statements, as they appear in or are associated with the Clip, to run and promote that Campaign and that Clip. This does not permit use in unrelated marketing or as a standalone endorsement outside the Campaign.
12.7 Your assets. You grant CR a license to host, modify and distribute your assets for Campaign purposes.
12.8 Creator portfolio use. Creators may show Clips they created in their own portfolio, unless you opt out in the Campaign Requirements or Campaign Description.
13. Advertising Claims and Regulated Verticals
For Campaigns in regulated areas (for example, crypto, finance, supplements, gambling), you are responsible for compliance with all applicable advertising laws and platform rules, in addition to the FTC disclosure requirements on our FTC Compliance page. Some claims may be prohibited regardless of disclosure. CR may reject or remove Campaigns that do not comply.
FTC compliance and CR’s role. You are responsible for the advertising claims in your Campaign and for the disclosures you require of Creators. CR does not pre-approve Clips for FTC compliance, does not monitor Submissions for it, and is not liable for non-compliant content.
What CR can remove. Clips are posted on social platforms that CR does not own or control. CR can remove a Submission or Draft from the Platform, stop or reverse payment on it, and ban an account. Only the social platform itself can remove a post from that platform.
14. Acceptable Use; Prohibited Content; Mandatory Reporting
14.1 You will not run Campaigns that are illegal, infringing, deceptive, or that solicit prohibited content (Creator Terms Section 12 applies to content produced under your Campaigns).
14.2 CSAM. CR reports apparent child sexual abuse material to NCMEC under 18 U.S.C. § 2258A.
14.3 Non-consensual intimate imagery. Intimate or sexual images of a person published without their consent, including AI-generated images of a real person, are strictly prohibited. Reports may be sent to legal@contentrewards.com. Within 48 hours of a valid report, CR will remove the Submission and any Draft from the Platform, make reasonable efforts to remove known identical copies on the Platform, stop or reverse the related payout, and ban the account. CR will also report the post to the social platform it appears on and give the person reporting it the information they need to file their own report with that platform.
14.4 You will not solicit, encourage, or reward artificial inflation of views or engagement.
15. Non-Circumvention
15.1 You will not circumvent the Platform to engage CR Creators directly for the same work off-Platform.
15.2 Duration: 6 months for CPM Campaigns; 12 months for Retainer Campaigns, measured from your last Campaign interaction with the Creator.
15.3 Liquidated damages: the greater of $1,000 or 2× the platform fees that would have applied.
15.4 If any restriction in this section is held overbroad or unenforceable in a given jurisdiction, it will be enforced to the maximum extent permitted and otherwise modified or severed, and the remainder of these Terms stays in effect. This section does not apply where prohibited by applicable law.
16. Geographic Eligibility and Sanctions
You represent you are not on the OFAC SDN list, not owned/controlled by such a person, and not in a prohibited/sanctioned jurisdiction (listed by reference on our website). CR may screen you, and may withhold, suspend, or terminate for failed screening. Compliance with applicable sanctions and export-control laws is CR’s own independent obligation; CR performs its own screening and does not rely solely on any payment processor for this purpose.
17. Tax
You are responsible for your own taxes. CR does not currently collect Creator tax documentation or perform tax withholding on Creator payouts; payout-related tax and KYC processes are handled through Whop under Whop’s own terms (see the Creator Terms). You will provide any tax or business verification information CR reasonably requests.
18. Payment Processing
Whop is a third-party payment processor and platform. Campaign funding, account balances, withdrawals, and any KYC are handled through Whop under Whop’s own terms, which you separately agree to. The Whop processing fee is passed through as described in Section 4.2.
CR’s role is operational: CR operates the Platform and ledger, validates Submissions, and instructs payouts to be made through Whop. CR makes no representations or warranties about Whop and does not assume, and cannot bind Whop to, any liability or obligation to you.
19. Arbitration; Class-Action Waiver; Opt-Out
19.1 Except as carved out below, you and CR agree to binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, before a single arbitrator, seated in Delaware.
19.2 Class-action waiver — disputes are individual; class, collective, and representative actions are waived.
19.3 Mass-arbitration batching under AAA’s batching procedures where coordinated filings occur.
19.4 30-day opt-out by written notice within 30 days of first accepting these Organization Terms.
19.5 Small-claims carve-out for qualifying individual claims.
19.6 Geographic carve-out — does not apply where it would be unenforceable for, or unlawfully restrict the rights of, EU/UK consumers, including data-complaint rights.
20. Limitation of Liability
20.1 No indirect, incidental, special, consequential, or punitive damages, to the extent permitted by law.
20.2 Cap with a fair floor: the greater of (a) fees you paid CR in the 12 months before the claim and (b) US $500.
20.3 Nothing limits liability that cannot be limited by law.
21. Disclaimers
The Platform is provided “as is” and “as available.” We do not guarantee Campaign performance, view counts, fraud-free results, or uninterrupted service, except as required by law.
22. EU DSA / UK Online Safety Act
CR provides the mechanisms required by the EU Digital Services Act and the UK Online Safety Act for EU/UK users, including notice-and-action, complaint handling, and required transparency, and will designate and publish an EU representative where required.
23. Statutory Rights Savings
Nothing here excludes mandatory legal rights that cannot be excluded; those rights prevail over any conflicting provision.
24. General
24.1 Changes — we may update these Organization Terms; material changes are notified; continued use is acceptance.
24.2 Assignment — you may not assign without consent; CR may assign to an affiliate or in a corporate transaction.
24.3 Force Majeure — neither party is liable for events beyond its reasonable control, including Whop or social-platform outages.
24.4 No Waiver — non-enforcement is not waiver.
24.5 Severability — invalid provisions are limited or severed; the rest survives.
24.6 Notices — to CR at legal@contentrewards.com or by mail to Content Rewards Inc., 12055 Summit Circle, Beverly Hills, CA 90210, USA; to you through the Platform or your account email.
24.7 Electronic Consent — you consent to electronic agreements and notices.
24.8 Survival — fees, IP, indemnity, non-circumvention, arbitration, limitation of liability, and these General provisions survive termination.
24.9 Entire Agreement; Order of Precedence — these Organization Terms, the Creator Terms (where applicable), the Privacy Policy, and the FTC Compliance page are the entire agreement for the Content Rewards web application and replace all prior versions with respect to it. They do not replace or supersede the Terms of Service governing the Whop-hosted experience, which continue to apply to that experience as described in the Scope section above. On conflict: (1) these Organization Terms for Organization matters, (2) Creator Terms for Creator matters, (3) Privacy Policy for privacy, then (4) other posted policies. The Privacy Policy controls on privacy regardless of order.
Content Rewards Inc — a Delaware corporation · HQ: Beverly Hills, California · Governing law: Delaware · Last updated: September 3, 2026
25. Indemnity
25.1 You agree to indemnify, defend and hold harmless CR, its officers, directors, employees and agents from any claim, loss, cost or expense arising from your Campaigns, the content or assets you provide, or your breach of these Organization Terms.
25.2 This Section applies only to the extent permitted by law.
26. Governing Law
These Organization Terms are governed by the laws of the State of Delaware, without regard to its conflict of laws rules. Any dispute not subject to arbitration under Section 19 will be brought in the state or federal courts located in Delaware, and you consent to their jurisdiction.